TERMS OF SERVICE AND TERMS OF SALE

Vendy Studio

Version 01 (US) - Last updated: 31/07/2026

For customers in the United States. These Terms explain what you are buying and what we promise. We voluntarily give you a 14-day right to cancel your purchase (section 7): no U.S. federal or state law requires us to offer it, we offer it because we apply the same terms to all of our customers worldwide. We do not require you to arbitrate, and we do not ask you to waive any right to take part in a class action. Nothing in these Terms takes away a right you have under a law of your state that cannot be waived by agreement (sections 12, 13 and 19).

1. Purpose

These Terms of Service and Terms of Sale (the "Terms") set out:

• the conditions under which VLA STUDIO – Mr François Vella, operating the Vendy Studio platform ("Vendy Studio", "we", "us" or the "Provider"), supplies a service for the automated generation of photographs using artificial intelligence from photographs of garments provided by the user (the "Service");
• the rights and obligations of users, whether they use the Service for personal or business purposes (the "Users" or the "Customer").

Vendy Studio allows the Customer to:

• upload one or more photographs of garments (laid flat, on a hanger, placed, etc.);
• purchase credits enabling the automated generation of realistic images of the garment worn by a virtual model (the "Generated Images");
• download the Generated Images in order to use them on third-party platforms (for example Poshmark®, Depop®, Mercari®, eBay®, etc.), under the Customer's sole responsibility.

Vendy Studio does not sell garments and does not take part in the transactions carried out on those third-party platforms.

2. Identity of the Provider and contact details

Provider of the platform:

• VLA STUDIO – Mr François Vella, sole trader (auto-entrepreneur), registered in France under SIRET 835 236 852 00025
• Registered address: 1A Rue Marcel Sembat, 62880 Vendin-le-Vieil, France
• Email contact (including for complaints and legal notices): contact@vendystudio.fr

Vendy Studio is a French business and is not established in the United States. We have no office, employee, agent or inventory in the United States. We do not operate a telephone helpline. The email address above is the address to use for any inquiry, complaint or notice.

Taxes: prices are shown exclusive of any sales, use or similar tax. Where we are required to collect such a tax, it is calculated and displayed separately at checkout before you pay, and you are never charged a tax that was not shown to you before payment. Where we do not collect a tax, you may still be responsible for it under the law of your state.

The website is hosted by: Vercel Inc., 340 S Lemon Ave #4133, Walnut, CA 91789, USA.

3. Acceptance of the Terms

3.1. Use of the Vendy Studio platform and the placing of any order imply full and unreserved acceptance of these Terms.

3.2. The Terms are accessible at all times on the website and prevail, where applicable, over any other version or any other conflicting document.

3.3. The Customer confirms:

• that they are at least 18 years old and have legal capacity to enter into this contract;
• that they use the Service either for personal purposes or for business purposes;
• that they have read and accept these Terms.

3.4. No use by minors. The Service is not directed to children and is not available to anyone under 18. We do not knowingly create accounts for, or collect personal information from, anyone under 18 — and, in any event, from any child under 13 within the meaning of COPPA. If you believe a person under 18 has provided us with personal information, please contact us at contact@vendystudio.fr and we will delete it.

4. Description of the Service

4.1. Visual fidelity and control of the Generated Images

The Customer acknowledges and accepts that the Generated Images produced by Vendy Studio are produced by an automated artificial intelligence system, from the source photographs provided by the Customer (the "Source Photographs").

Vendy Studio provides a tool to assist with the visual representation of garments. AI-generated renderings are approximations and may not reproduce the actual appearance of the product exactly.

It is the Customer's responsibility to check, before any use or publication of the Generated Images, in particular on third-party sales platforms, that they represent in a fair, honest and accurate manner:

• the cut of the garment;
• its length;
• its proportions;
• its actual color;
• as well as any defect, alteration or significant feature of the product.

The Customer agrees not to use or publish Generated Images likely to mislead a third party as to the nature, condition or actual appearance of the garment. Publishing an image that misrepresents an item you are selling may violate the platform's rules and consumer protection law, including Section 5 of the Federal Trade Commission Act.

Vendy Studio does not review the Generated Images in advance and does not take part at any stage in their publication or final use.

Accordingly, Vendy Studio is not responsible for any dispute, claim, penalty, removal of a listing, refund or loss arising from a discrepancy between a Generated Image and the garment actually sold or presented, where such discrepancy results from the Customer's choice to publish an image without carrying out the checks described above; that responsibility rests with the Customer.

4.2. General operation

Once registered and logged in, the Service enables the Customer:

• to upload Source Photographs of garments without any natural person;
• to use credits to generate, via an artificial intelligence model, images of the garment worn by a virtual model;
• to view and download those Generated Images.

4.3. No sale of garments and independence from third-party platforms

Vendy Studio:

• does not sell garments, does not hold any stock and is not a party to any garment sale transaction;
• is not affiliated with, endorsed by or sponsored by any sales platform (Poshmark®, Depop®, Mercari®, eBay®, Vinted®, etc.) and does not control their rules, features or decisions. All trademarks are the property of their respective owners and are referred to for identification purposes only.

The use of Generated Images on any third-party platform is carried out under the Customer's sole responsibility, and the Customer must comply with the terms and policies of those platforms.

4.4. How the AI works — what to expect before you buy

• the Service is accessed online through a standard, up-to-date web browser (for example Chrome, Firefox, Safari or Edge) on a device with an internet connection; no separate software installation is required;
• the Generated Images are delivered as standard image files (for example JPEG or PNG) and are not protected by any digital rights management (DRM) or technical protection measure once downloaded;
• the results of the AI vary from one generation to another, and the AI may produce imperfect, distorted or non-conforming renderings;
• Vendy Studio does not guarantee any increase in sales, any conversion rate, any visibility or any particular commercial result. Any example images, before/after comparisons or customer results shown on our website or in our marketing are illustrative only and are not a representation of typical results. Individual results vary depending on the garment, the quality of your Source Photographs, your listing, your pricing and factors outside our control.

4.5. Retention and deletion of Source Photographs and Generated Images

Unless deleted earlier by the Customer from their account, the Source Photographs and Generated Images are automatically deleted within a maximum of ten (10) days from their generation. Deletion is final and irreversible. Minimal technical logs, without retention of the images, may be kept for a limited period for security and diagnostic purposes.

5. Account creation and access to the Service

5.1. Registration

To use the Service, the Customer must create an account by providing a valid email address, a password and, where applicable, certain additional information. The Customer agrees to provide accurate, complete and up-to-date information and to keep it up to date.

5.1 bis. One account per person — welcome credits

Account creation is limited to one (1) account per person. Any welcome credits offered at sign-up are further limited to one (1) account per person and per household (same home, same device or same mailbox): their sole purpose is to let you try the Service for free.

Where multiple accounts are created in order to obtain free benefits more than once (welcome credits, referral benefits or any other free offer), Vendy Studio may decline to grant, suspend or withdraw those free benefits on the accounts concerned and, in cases of repeated or manifest abuse, suspend or close the surplus accounts as set out in the termination section below. Paid features of the Service remain available on normal terms. These measures do not target accounts that have made a purchase: credits you have paid for remain honored, or are refunded under these terms.

If you believe you have been affected by such a measure in error, please contact us at contact@vendystudio.fr; your situation will be reviewed manually by a person.

5.2. Account security

The Customer is responsible for keeping their credentials confidential, agrees not to disclose them to third parties, and agrees to inform Vendy Studio immediately of any unauthorized access to their account or any suspected fraudulent use.

6. Prices, credits and payments

6.1. Prices

The prices of credit packs and any options are shown on the website. The total price payable is displayed before you place your order; there are no hidden, mandatory or last-minute charges added after the price you were shown. Where prices are displayed in a currency other than US dollars, the total amount charged is shown clearly at checkout before payment; your bank or card issuer may apply its own currency conversion or foreign transaction fee, over which we have no control.

Vendy Studio may change its prices at any time, but billing is always carried out on the basis of the price displayed and accepted at the time you validate your order.

6.2. Credits

The Customer may buy credit packs enabling them to generate a number of Generated Images. The number of credits used per generation may vary depending on the chosen resolution, the number of variants and/or the selected options. The terms of credit consumption are set out on the website.

Credits you have purchased do not expire. They remain available in your account for as long as your account exists. There is no expiration date, no dormancy fee, no inactivity fee and no maintenance fee of any kind: we never reduce, deduct or cancel a purchased credit because time has passed or because you have not used the Service.

Promotional credits (welcome, referral, loyalty or goodwill credits) that were granted to you free of charge may be subject to a validity period, which is stated when they are granted.

6.3. One-time purchases only — no subscription, no automatic renewal

Vendy Studio sells credit packs as one-time purchases to customers in the United States. We do not offer, and you will not be enrolled in, any subscription, membership, recurring charge, negative option or automatically renewing plan. You will never be charged again unless you place a new order yourself. No subscription or recurring billing product is available for purchase.

6.4. Means of payment and the role of Stripe

Payment for orders is made through the secure payment solutions provided by Stripe or any other payment provider shown on the website. The available means of payment are those displayed at checkout. Vendy Studio does not receive or store your full card details.

6.5. Formation of the contract and activation of credits

The order follows these steps:

1. selection of the credit pack;
2. display of the order summary showing the total price payable;
3. acceptance of these Terms and acknowledgement of the Privacy Policy, the Cookie Policy and the Refund and Credits Policy — all four are linked directly in the checkout page, so you can read them before you pay;
4. an express, un-pre-ticked consent box by which you request immediate performance of the Service and acknowledge that you will lose the right to cancel under section 7 once the Service has been fully performed — that is, once all the credits in the pack have been used — a proportionate payment for the credits already used being due if you cancel before then (see section 7);
5. confirmation of the order via a clearly labeled payment button, and validation of payment via Stripe.

The contract is formed and the sale becomes final when payment is accepted by the payment provider and the credits are credited to the Customer's account and/or the order confirmation email is sent. We send you confirmation of your order by email, together with a copy of these Terms.

7. Your 14-day right to cancel (a contractual right we grant you)

7.1. What this right is — and what it is not

United States federal law does not give consumers a general right to cancel an online purchase, and no state law requires us to offer one for a service of this kind. We grant you this right voluntarily, as a contractual commitment, because we would rather you were able to try the Service without risk. It is a promise we make in this contract, not a legal obligation we are complying with. It applies in addition to — and does not replace — any right you may have under applicable law.

7.2. The right

If you buy a credit pack, you may cancel that purchase within 14 days of the date of purchase, for any reason or no reason, and receive a refund calculated as set out in section 7.3.

When the right ends: once the Service has been fully performed. Because credits give access to a service performed on your request, generation by generation, the right to cancel ends when the Service has been fully performed — that is, once all the credits in the pack have been used. For as long as you still hold unused credits from the pack, your right to cancel remains open throughout the 14-day period.

This applies where performance began at your express request and with your acknowledgment that you would lose the right to cancel once the Service had been fully performed. We collect both through the un-pre-ticked consent box at checkout (section 6.5) and confirm them to you by email. If you do not give that request and acknowledgment, your 14-day right to cancel continues to apply in full.

7.3. How the refund is calculated

The refund reflects the part of the service you have not yet used:

Your unused credits are removed from your account when we make the refund. We make the refund without undue delay, and in any event within 14 days of the day you tell us you are canceling, using the same means of payment you used, at no charge to you.

Promotional credits (welcome, referral, loyalty, goodwill) granted in connection with the order being canceled are also removed from your account upon refund.

7.4. How to cancel

a) Online cancellation form. A permanent, clearly visible link labeled "Withdraw from contract here" appears in the footer of the website. It gives you free access to a two-step cancellation process: a form in which you give your first name and last name, identify the contract you are canceling and provide your email address, with the option of adding a further statement; then confirmation using a button labeled "Confirm withdrawal".

We then send you, without delay and by email, an acknowledgment of your cancellation recording its content together with the date and time it was sent.

b) By email. You may instead cancel by making a clear statement to that effect to contact@vendystudio.fr, using the model cancellation form below if you wish. We acknowledge receipt on the same terms. To meet the deadline, it is enough for you to send your statement before the 14-day period has expired.

You may use the model cancellation form below (its use is not compulsory):

To VLA STUDIO – François Vella, 1A Rue Marcel Sembat, 62880 Vendin-le-Vieil, France — contact@vendystudio.fr:

I hereby give notice that I cancel my contract for the provision of the following service: …

Date of conclusion of the contract: … — Account email address: … — Name of customer: … — Address of customer: … — Signature of customer (only if this form is notified on paper): … — Date: …

Telling us you are canceling does not trigger an automatic refund: it starts the period within which we make the refund calculated under section 7.3.

7.5. Business customers

This voluntary cancellation right is offered to consumers only. Customers using the Service for business purposes do not benefit from it, save with the express written agreement of Vendy Studio.

This does not affect our Refund and Credits Policy, which applies to all Customers.

8. Use of the Service and prohibited content

8.1. General rules of use

The Customer agrees to use the Service in accordance with these Terms, in compliance with applicable laws and regulations, and for lawful purposes only.

8.2. Permitted Source Photographs (inputs)

The Service is designed to process photographs of garments only. The Customer agrees to upload only Source Photographs:

• depicting garments, accessories or similar products;
• without any identifiable natural person, even partially (face, recognizable silhouette, distinctive tattoo, etc.);
• not containing any sensitive information (health information, identity documents, etc.).

8.3. Specific prohibitions

It is strictly prohibited to upload, use or generate, via the Service, content:

• depicting real people, whether adults or minors (photographs, portraits, selfies, etc.);
• depicting minors in a sexual, suggestive, ambiguous or inappropriate context;
• infringing human dignity, privacy, rights of publicity, copyright or any other right of third parties;
• of a pornographic or erotic, violent, hateful, discriminatory, racist, homophobic or sexist nature, or inciting hatred;
• intended to create deepfakes or misleading images of real people, without their explicit consent;
• inciting illegal or fraudulent activities or activities contrary to public order.

It is also prohibited to:

• use and upload photographs/visuals originating from third parties (catalogs, e-commerce, social networks, marketplaces, etc.) where the User does not hold the rights or a license;
• circumvent the technical or security limitations of the Service;
• use scripts, bots or any unauthorized automated process to interact with the platform.

8.4. Customer's responsibility for content

The Customer represents and warrants that they hold all rights and authorizations necessary in respect of the Source Photographs they upload (ownership of the garments, photographic rights, absence of unauthorized third-party rights, etc.), and that the Source Photographs do not infringe any right (intellectual property, trademark, publicity, privacy, etc.) of a third party. The Customer is solely responsible for the Source Photographs and for the use of the Generated Images, both toward Vendy Studio and toward third parties.

8.5. Sanctions

In the event of a breach of these rules, Vendy Studio may remove or disable any disputed content, suspend or terminate the Customer's account (temporarily or permanently), refuse or restrict access to all or part of the Service and, where applicable, pass the necessary information to the competent authorities.

8.6. User content and interactive service status

Source Photographs and any other material you upload are content provided by you, not by us. With respect to such content, Vendy Studio acts as a provider of an interactive computer service and does not adopt, endorse or verify it. We are not the publisher or speaker of content supplied by our users.

9. Intellectual property

9.1. Platform and Vendy Studio elements

All elements making up the platform (structure, code, interfaces, texts, images, logos, the Vendy Studio trademark, etc.) are protected by intellectual property law and remain the exclusive property of Vendy Studio or its partners. Any unauthorized reproduction, representation, modification, adaptation, distribution or exploitation of all or part of the platform is prohibited.

9.2. Source Photographs (inputs)

The Customer keeps all intellectual property rights in the Source Photographs they upload.

The Customer grants Vendy Studio a non-exclusive, worldwide, royalty-free license, strictly necessary: (i) to host and process the Source Photographs in order to perform the Service, (ii) for security, fraud prevention and incident management, and (iii) to comply with any legal obligations.

Vendy Studio does not use the Source Photographs to train AI models, nor to build or enrich reusable datasets. Vendy Studio may use usage statistics (e.g. generation volumes, credit consumption, technical performance), in aggregated and non-identifying form, to maintain and improve the Service, without reuse of the Source Photographs. Vendy Studio does not resell the Source Photographs and does not make them available to other customers.

9.3. Generated Images (outputs)

Subject to compliance with these Terms and any rights attached to the Source Photograph, Vendy Studio grants the Customer a non-exclusive, worldwide license, for the legal term of any applicable copyright, to use the Generated Images:

• to communicate and promote their garment sales, in particular on third-party platforms (Poshmark®, Depop®, Mercari®, eBay®, marketplaces, social networks, etc.);
• for internal purposes (catalogs, presentations, etc.).

The Customer remains responsible for their use of the Generated Images and for their compliance with the rules of the platforms on which they publish them.

Vendy Studio may use certain Generated Images to demonstrate or illustrate the Service (showcase website, social networks, etc.) only with the Customer's prior agreement or in an anonymized form that does not allow the Customer or the seller to be identified.

10. Copyright complaints — DMCA notice and takedown

Vendy Studio respects the intellectual property rights of others and responds to notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.

Designated agent to receive notifications of claimed infringement:

VLA STUDIO – François Vella (Designated DMCA Agent) 1A Rue Marcel Sembat, 62880 Vendin-le-Vieil, France Email: contact@vendystudio.fr

To submit a notice, please provide, in writing: (i) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (ii) identification of the copyrighted work claimed to have been infringed; (iii) identification of the material claimed to be infringing and information reasonably sufficient to allow us to locate it; (iv) your contact details; (v) a statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent or the law; and (vi) a statement, made under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner.

Counter-notification. If your content was removed and you believe this was the result of a mistake or misidentification, you may send a counter-notification to the same address, containing the elements required by 17 U.S.C. § 512(g)(3).

Repeat infringers. We terminate, in appropriate circumstances, the accounts of users who are repeat infringers.

Please note that under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or was removed by mistake, may be liable for damages.

11. Personal data

In operating the platform, Vendy Studio processes personal information relating to Customers (identity, contact details, connection data, billing data, etc.). A separate Privacy Policy, available on the website, sets out what we collect, why, who receives it, how long we keep it, and the choices available to you, including a section addressed specifically to users in the United States.

12. DISCLAIMER OF WARRANTIES

PLEASE READ THIS SECTION CAREFULLY. IT LIMITS THE PROMISES WE MAKE ABOUT THE SERVICE.

Except as expressly set out in these Terms — in particular section 14, your right to cancel under section 7 and our Refund and Credits Policy — the Service, the platform and the Generated Images are provided on an "AS IS" and "AS AVAILABLE" basis, with all faults and without warranty of any kind.

To the fullest extent permitted by applicable law, Vendy Studio expressly disclaims all warranties, whether express, implied or statutory, including in particular the implied warranty of MERCHANTABILITY, the implied warranty of FITNESS FOR A PARTICULAR PURPOSE, and the implied warranty of NON-INFRINGEMENT.

Without limiting the above, Vendy Studio does not warrant that: the Service will be uninterrupted, timely, secure or error-free; the Generated Images will meet your expectations, be accurate, or faithfully reproduce your garment; any defect will be corrected; or that use of the Generated Images will produce any commercial result, sale, view, click or conversion.

You acknowledge that image generation by artificial intelligence relies on probabilistic models and that no specific result can be guaranteed.

Some states do not allow the exclusion of implied warranties or limitations on how long an implied warranty lasts, so some of the above exclusions may not apply to you. In that case, any implied warranty is limited in duration to the shortest period permitted by applicable law. This section does not affect any non-waivable right you may have under the law of your state.

13. LIMITATION OF LIABILITY

PLEASE READ THIS SECTION CAREFULLY. IT LIMITS THE AMOUNTS WE CAN BE REQUIRED TO PAY YOU.

To the fullest extent permitted by applicable law, Vendy Studio, together with its contractors and suppliers, will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, loss of revenue, loss of business, business interruption, loss of data or loss of goodwill, arising out of or in connection with these Terms or your use of the Service, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by applicable law, the total aggregate liability of Vendy Studio for all claims arising out of or relating to these Terms or the Service will not exceed the greater of (a) the total amount you paid to Vendy Studio in the twelve (12) months preceding the event giving rise to the claim, or (b) fifty US dollars (US$50).

This limit does not apply to a refund owed to you under section 7 or under our Refund and Credits Policy.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, gross negligence, willful misconduct, or death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.

14. What we are responsible for

We provide the Service using reasonable skill and care and use reasonable means to keep the platform available, on a best-efforts basis. You acknowledge that availability may be interrupted during maintenance, updates or technical incidents, and that the quality of the AI results depends in part on the quality of the Source Photographs. We are not responsible for the consequences of technical difficulties beyond our reasonable control (network failure, unavailability of third-party providers, etc.).

We do not control the listings you publish on third-party platforms or the decisions those platforms take (moderation, account suspension, etc.); you are responsible for your listings and their compliance with applicable law and platform terms.

15. Complaints, reporting and notice to California users

15.1. Complaints relating to the Service

We do not offer telephone assistance. For any request or complaint relating to the Service, please contact us at contact@vendystudio.fr. We aim to respond as soon as possible. Contacting us first does not affect any other recourse available to you under applicable law, including your right to dispute a charge with your card issuer.

15.2. Reporting of unlawful content

Any user or third party may report content that is manifestly unlawful or contrary to these Terms (Source Photographs or Generated Images) by writing to contact@vendystudio.fr, stating the URL or description of the content, the reasons for the report and the reporter's contact details. We may remove the disputed content, suspend or terminate the account concerned and/or alert the competent authorities. For copyright complaints specifically, please follow the DMCA procedure in section 10.

15.3. Accessibility

If you have difficulty accessing any part of our website or using the Service because of a disability, please write to us at contact@vendystudio.fr, describing the difficulty and the page concerned. We will work with you to provide the information or complete the transaction by an alternative means.

15.4. Notice to California users (California Civil Code § 1789.3)

Under California Civil Code § 1789.3, users of the Service who are California residents are entitled to the following consumer rights notice:

• Provider of the service: VLA STUDIO – Mr François Vella, 1A Rue Marcel Sembat, 62880 Vendin-le-Vieil, France. We do not operate a telephone helpline; the provider is contactable at contact@vendystudio.fr.
• Charges for the use of the service: the price of each credit pack is displayed on the pricing page and in the order summary before payment (section 6.1). There is no subscription fee, no membership fee and no recurring charge (section 6.3), and no fee of any kind is charged for holding credits (section 6.2).
• How to resolve a complaint: write to contact@vendystudio.fr as set out in section 15.1.
• Complaint Assistance Unit: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

16. Term, suspension and termination

16.1. These Terms are concluded for an indefinite term from their acceptance by the Customer.

16.2. The Customer may at any time request the deletion of their account, subject to payment of any sums due.

16.3. Vendy Studio may suspend or terminate a Customer's account in the event of non-compliance with these Terms, fraudulent or abusive use of the Service, or a proven risk to the security of the platform or to the protection of other users. Where possible, Vendy Studio will inform the Customer beforehand, except in the event of a serious breach or a security necessity.

17. Amendment of the Terms

Vendy Studio may amend these Terms. In the event of a substantial amendment, the Customer will be informed by appropriate means (email, notification on the website, etc.); the new Terms will apply from publication for new orders; and a Customer who does not accept the amendments may stop using the Service and delete their account. Changes do not apply retrospectively to orders already placed. No change applies to a dispute of which we had notice before the change.

18. Before going to court — contact us first

Most concerns can be resolved quickly by email, and faster than by any formal route. Before bringing a claim against us, you agree to first contact us at contact@vendystudio.fr and give us 30 days to resolve the matter with you. We will do the same before bringing any claim against you.

This step is a genuine attempt at resolution, not a formality. It does not shorten any limitation period, it does not waive any right, and it does not prevent you from going to court — including the small claims court of your place of residence — or from reporting a matter to a government agency at any time. Nothing in these Terms requires you to arbitrate, and nothing in these Terms asks you to give up your right to take part in a class action.

19. Governing law and courts

These Terms are governed by French law. However, if you are a consumer resident in the United States, this choice of law does not deprive you of the protection of any mandatory consumer protection rules of the state in which you are resident that would apply regardless of this choice.

Subject to the informal resolution step in section 18, any dispute may be brought before the competent courts. If you are a consumer resident in the United States, you may bring proceedings in the courts of your place of residence, including its small claims court.

Business customers: standard framework

A Customer acting for business purposes acknowledges that the Service is a standardized service, supplied without adaptation to specific business needs and without any commitment as to results. Save with the express written agreement of Vendy Studio: (a) no purchasing conditions, framework agreement, SLA, dedicated support, specific reversibility commitment or special clause of the Customer is applicable or enforceable against Vendy Studio, notwithstanding any statement to the contrary in the Customer's documents; (b) the only obligations of Vendy Studio are those provided for in these Terms, to the extent permitted by law; (c) support is provided exclusively in writing (email).

20. Miscellaneous

20.1. Entire agreement. These Terms, together with the Refund and Credits Policy, the Privacy Policy, the Cookie Policy and the Content Rules, constitute the entire agreement between you and Vendy Studio in relation to the Service.

20.2. No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

20.3. Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.

20.4. Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition or sale of assets, on notice to you.

20.5. Force majeure. Neither party is liable for a failure to perform caused by an event beyond its reasonable control.

20.6. Export and sanctions. You represent that you are not located in, or a resident of, any country or territory subject to comprehensive US sanctions, and that you are not on any US government restricted-party list.